We are currently recruiting for distributors to delivery to homes and businesses around the UK. Distributors are recruited to deliver in their local area and routes are typically around 800 books. You will collect your directories, using your own vehicle, from a store in your local area where you will be given training on how to correctly deliver the directory. You will have 7 days to complete your route and you can manage your time for the delivery. All routes will be checked to ensure customers receive their copy in the correct way.Pay ranges are different for each route dependant on the density of the local area. A typical route will be in the region of £60 – £80.If you are interested in applying for temporary work distributing directories complete the form (you must have a vehicle and a phone to be able to apply).
So that was that. A few weeks later, I received a phone call from a blocked number – at the time I was applying for a ton of jobs so thought nothing of it when I answered the call.
The person on the end of the phone was very rude to me, the conversation went along the lines of them saying ‘BT phone books, postcode ABC 1, 76 and 52 books, collect on this date from this location’ and that was the end of that! No chance for me to ask any questions, no contact telephone number – nothing!
Luckily, as it turned out, I was free on the date they told me to pick up the books. I popped the postcode into my satnav to find that it was 30 miles away, the cost of petrol being over £12 for a round trip. But I didn’t have a contact telephone number so off I went.
When I arrived the whole thing was very unprofessional – no one explained what was happening and suddenly 5 people started pulling apart my car and piling in phone books. It was then that I realised I had been misled – I had distinctly been told that there were 76 and 52 books to deliver, not 76 and 52 bundles. I believe each bundle had 8 phone books in it.
Then I was told that my car would not support all the bundles and I’d have to make a return trip. At 60 miles for a round trip, I flat out refused and they overloaded my car and made me sign a waiver stating that if I got a ticket I couldn’t make a claim against the company.
And off we went home. Only to open up the two routes and discover one was 8 miles away (£3.30 return trip in petrol) and the other was 13 miles away (£4.90 return trip in petrol). Well, since we had the books anyway, and returning them was a 60 mile round trip, we made a grand effort to deliver them.
Starting that Friday afternoon, my boyfriend (who loves walking) and I made a start. It took two of us about 14 hours each to deliver just one round of the phone books. The whole thing was unprofessional:
- We were given a route list without individual numbers, so we had to do a lot of writing or printing to tick them off.
- A large number of the houses were no longer in existence and hadn’t been in our lifetimes.
- If no letter box was available we were expected to wrap the phone book in a bag, hide it somewhere and leave a note stating where we left it. Where exactly the note was supposed to go I have no idea, but for 1,024 phone books we were given just 6 bags.
- The petrol allowance paid was around £3. For the entire route.
- The route wasn’t “every road in this area”. Sometimes there would be quite some distance between roads on the route and sometimes roads were on someone else’s route, with no logic behind this.
- You had to mark down any reason for not delivering a phone book.
- We weren’t provided with my field supervisor’s telephone number, despite all the paperwork stating to contact them for any questions or problems.
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